Shipping & Returns

Shipping is located in Australia but we ship worldwide.

Small orders
All small orders will be shipped within 3 working days to the address you provided when placing the order.

We always ship via Australia Post for small orders and that means that it may take an additional 7 to 10 days for the order to reach you if you are within Australia.

Please allow between 30 and 45 days for orders that are to be shipped overseas via Australia Post.

Bulk orders
Bulk orders within Australia are usually shipped via courier and we will give you an approximate delivery date once we have received your order and payment.

Bulk orders outside of Australia will be sent by the fastest and most economical method available and we will discuss the shipping options that may be available when you place your order.


All items shipped by are sent in saleable condition and free from damage.

f you find that when you receive the item it is not in working order or has been damaged in transit then please contact us immediately for a replacement.

Refunds will only be given if we are unable to replace the faulty or damaged item.

If at any time it becomes necessary to give you a refund of the purchase price such refund will be made to the credit card or account from which the original payment was received.

To obtain a replacement it is important that you contact us as soon as you discover that the item is faulty. Please phone us or email us but don't return the item until you have contacted us. Our email address is:

and the phone number during office hours is: 0414 450 482 for calls within Australia or +61 414 450 482 of overseas calls.

If you have to email us please send your email from the same email address you provided on the order form when you placed the order.